If you are unable to connect to your game server in-game for any reason, try the following steps to resolve the problem.
We understand this can be irritating.

  • Run the Steam Server update. ( Time: 5 Minutes )

Counter-Strike: Global Offensive bring out a lot of updates.
New installed servers are already pre-updated but if an update is released after purchase you need to update the server!



  • Reinstall the service. ( Time: 2 Minutes )

It's possible you've made a mistake if you've been editing code or installing plugins.
Reinstalling the service solves these problems by giving you a fresh copy of CS:GO with no installed Plugins.


  • Contacting Support

Support can also track down the problem which is causing your server to fail the boot sequence.
The support team will also tell you what you need to fix or what they've done to solve the problem so you don't make a mistake next time.

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